Need your HairXtensions order in a hurry? Our Special Delivery upgrade gives eligible UK customers the option to upgrade to Royal Mail Special Delivery by 1pm for next-working-day delivery, subject to Royal Mail service conditions and postcode restrictions.
That means you can get your hair extensions, haircare and professional tools next day when the service is available and your order is placed before our normal same-working-day dispatch deadline.
HairXtensions normally dispatches Monday to Friday, with orders completed before 3pm able to leave us the same working day when we are open. Standard UK orders are sent using Royal Mail Tracked, while the Special Delivery option provides a faster service for customers who need their order more urgently.
✔ Upgrade available for eligible UK orders
✔ Designed for delivery by 1pm on the next working day
✔ Add the upgrade before 3pm Monday to Friday for same-working-day dispatch when we are open
✔ Available for eligible hair extensions, haircare and professional tools in your order
✔ Full online tracking
✔ Electronic proof of delivery
✔ Delivery is not guaranteed at weekends or on Bank Holidays
✔ Postcode and Royal Mail service restrictions apply
What Is the HairXtensions Special Delivery Upgrade?
The HairXtensions Special Delivery upgrade is an optional faster delivery service that can be added to an eligible UK order.
It uses Royal Mail Special Delivery by 1pm, which is designed to deliver eligible parcels by 1pm on the next working day, subject to Royal Mail's service conditions and geographical restrictions.
The upgrade is added in addition to your normal delivery charge, so both charges will appear in your basket.
Can I Get Hair Extensions Next Day?
Yes, eligible UK customers can use the Special Delivery upgrade when ordering hair extensions.
This can be particularly useful if you need extension hair quickly for an upcoming appointment, fitting or event.
However, we recommend waiting until your order has actually arrived and you have checked the colour, length, quantity and products before relying on it for a fitting appointment.
Can I Get Haircare Products Next Day?
Yes, eligible HairX haircare and aftercare products can be included in an order using the Special Delivery upgrade.
This can be useful when you need to restock products such as shampoo, conditioner, treatments, heat protection or other extension-care products without waiting for the normal estimated delivery window.
You can browse the current Hair Extension Aftercare Products range before adding the Special Delivery upgrade to an eligible UK order.
Can I Get Professional Hair Extension Tools Next Day?
Yes, eligible professional HairX tools can also be included in an order using the Special Delivery upgrade.
This may be particularly useful for salons, mobile extensionists and professionals who need replacement tools or equipment for an upcoming appointment.
Professional products may include items such as application tools, removal tools, pliers, heat connectors, sectioning products and other compatible salon equipment.
You can browse our HairX Pro Hair Extension Tools before choosing the faster delivery option.
What Time Do I Need to Order?
Our normal same-working-day dispatch deadline is 3pm Monday to Friday, excluding Bank Holidays and announced closure periods.
Orders completed before 3pm can normally leave us that same working day when we are open. Orders completed after 3pm will normally move to the next working dispatch day.
How Do I Add Special Delivery?
The process is straightforward:
- Add the products you want to your basket.
- Add the Special Delivery upgrade to the same basket.
- Complete your order before the normal 3pm dispatch deadline where possible.
- Check your delivery details carefully before completing payment.
The upgrade currently costs £4.49 and is added on top of the standard delivery charge.
Is Special Delivery the Same as Standard UK Delivery?
No.
Standard UK orders are sent using a Royal Mail Tracked service and typically arrive around 1–3 working days after dispatch. This is an estimated delivery period rather than a guaranteed delivery time.
Royal Mail Special Delivery by 1pm is the faster upgrade and is designed for delivery by 1pm on the next working day for eligible UK postcodes.
| Delivery Option | Typical Delivery | Best For |
|---|---|---|
| Standard Royal Mail Tracked | Usually around 1–3 working days after dispatch | Normal UK orders where delivery is not urgent |
| Special Delivery by 1pm | Designed for next-working-day delivery by 1pm | Urgent eligible UK orders |
Is Next-Day Delivery Guaranteed Everywhere in the UK?
No.
Royal Mail's next-working-day guarantee is subject to postcode restrictions and service conditions.
The service covers most UK addresses, but some postcode areas may be excluded from the standard next-day guarantee.
If timing is critical, check that your postcode is eligible before purchasing the upgrade.
Does Special Delivery Include Tracking?
Yes.
Royal Mail Special Delivery includes online tracking and electronic proof of delivery.
Is Insurance Included?
The current Special Delivery service includes compensation cover subject to the applicable Royal Mail terms and conditions.
Do HairXtensions Dispatch on Saturdays?
No.
Our normal dispatch days are Monday to Friday. Orders are not normally dispatched by HairXtensions on Saturdays, Sundays or Bank Holidays.
Will a Friday Special Delivery Order Arrive on Saturday?
You should not rely on Saturday delivery.
The Special Delivery upgrade is based on a next-working-day service, and Saturday delivery should not be treated as guaranteed unless specifically confirmed by the applicable Royal Mail service.
If you order before 3pm on a Friday and the order is dispatched that day, the applicable Royal Mail service conditions will determine when delivery takes place.
What Happens If I Order After 3pm?
Orders completed after our normal 3pm dispatch deadline will normally move to the next working dispatch day.
For example, an order placed after the deadline on Friday would normally move to the next working dispatch day rather than being sent over the weekend.
What About Bank Holidays?
HairXtensions is closed for normal dispatch on UK Bank Holidays.
Orders placed during a Bank Holiday period will normally be processed on the next available working day.
Can Severe Weather Affect Special Delivery?
Yes.
Severe weather, transport disruption and other circumstances outside the delivery carrier's control can occasionally affect delivery times.
Who Is the Special Delivery Upgrade Most Useful For?
The upgrade can be particularly useful if:
- You need hair extensions for an upcoming appointment
- You are a professional extensionist replacing equipment before a client booking
- You need to restock haircare products quickly
- You need a replacement professional tool urgently
- You are ordering extension hair for a last-minute event
- You prefer a tracked, faster UK delivery option
Can I Use Special Delivery for Nano-Tip Hair Extensions?
Yes, eligible UK orders containing Nano-Tip extensions can use the Special Delivery upgrade.
Browse our Nano-Tip Hair Extensions and add the delivery upgrade to your basket if you need an eligible order more quickly.
Can I Use It for Tape-In Hair Extensions?
Yes.
Eligible Tape-In Hair Extensions can be included in an order using the Special Delivery upgrade.
Can I Use It for Nail-Tip Hair Extensions?
Yes.
Eligible Nail-Tip / U-Tip Hair Extensions can be ordered with the faster UK delivery upgrade.
Can I Use It for Stick-Tip Hair Extensions?
Yes.
Eligible Stick-Tip / I-Tip Hair Extensions can also be included in a Special Delivery order.
Can I Use It for Hair Wefts?
Yes.
Eligible Hair Wefts can be ordered using the same delivery upgrade.
Can I Use It for Clip-In Extensions?
Yes.
Eligible Clip-In Hair Extensions can also be included in a Special Delivery order.
Can I Use It for Hair Extension Accessories?
Yes, eligible accessories can be included in the same order.
You can browse our Hair Extension Accessories for storage products, salon tools and other extension-related accessories.
Can I Use It for Starter Kits?
Yes, eligible Hair Extension Starter Kits can also be included in a Special Delivery order.
This can be useful if you are preparing for professional training, setting up a new service or replacing method-specific equipment quickly.
Should I Book My Hair Extension Appointment Before the Order Arrives?
We recommend waiting until your order has arrived and you have checked the colour, length, quantity and products before relying on it for a fitting appointment.
Even with a faster delivery service, it is sensible to allow enough time to inspect your order before your appointment.
Can I Change My Order After Placing It?
Contact HairXtensions as quickly as possible if you notice an error.
Because orders are prepared rapidly before the 3pm dispatch deadline, changes cannot be guaranteed once processing has begun or the parcel has been handed to the carrier.
What If I Enter the Wrong Delivery Address?
Contact us immediately.
We may be able to help before dispatch processing is complete, but address changes cannot be guaranteed once an order is being prepared or has already been handed to Royal Mail.
Will I Receive Tracking?
Yes.
Tracking information is provided after dispatch where the selected delivery service supports tracking. Royal Mail Special Delivery includes online tracking.
Common Special Delivery Mistakes to Avoid
✖ Ordering after 3pm and expecting same-working-day dispatch
✖ Assuming Saturday or Sunday delivery is guaranteed
✖ Forgetting that Bank Holidays are not normal dispatch days
✖ Assuming every UK postcode has the same next-day guarantee
✖ Booking a fitting before checking that your order has arrived correctly
✖ Entering the wrong delivery address and waiting until after dispatch to contact us
✖ Assuming the Special Delivery upgrade replaces the normal delivery charge
When Should You Choose Special Delivery?
Standard tracked delivery is suitable for many customers, but the Special Delivery upgrade can be useful when timing matters.
If you need hair extensions, haircare or professional tools next day, the faster service gives eligible UK customers an option designed specifically for urgent delivery.
Just remember that the next-day service is based on working days, postcode eligibility and Royal Mail's applicable service conditions.
Shop the Special Delivery Upgrade
If you need your HairXtensions order more urgently, add the Royal Mail Special Delivery by 1pm upgrade to your basket before completing checkout.
Read Our Full Delivery Information
For standard UK delivery, international delivery, dispatch deadlines, tracking and other delivery questions, visit our complete delivery guide.
Read HairXtensions Delivery Information
Final Thoughts
If you need your order quickly, the HairXtensions Special Delivery upgrade provides a faster option for eligible UK customers.
Order before our normal 3pm Monday-to-Friday dispatch deadline when we are open and add the Special Delivery upgrade to your basket. Eligible parcels are then sent using Royal Mail Special Delivery by 1pm, designed for delivery on the next working day subject to service conditions and postcode restrictions.
Whether you are ordering hair extensions, haircare, aftercare products, accessories, starter kits or professional tools, the upgrade can be useful when you do not want to wait for the normal standard delivery window.
Get Your Hair Extensions, Haircare & Professional Tools Next Day