Orders placed before 3pm, Monday to Friday, excluding Bank Holidays, can normally be dispatched the same working day when HairXtensions is open.
Orders placed after the 3pm dispatch deadline will be processed on the next applicable working day.
Our Royal Mail Special Delivery upgrade is available for customers who would like a faster UK delivery option. Please remember that this should be treated as a working-day delivery service.
Orders dispatched on Friday are NOT guaranteed to arrive on Saturday.
Your parcel may arrive during the weekend, but customers should not purchase this Special Delivery upgrade on the assumption that Saturday or Sunday delivery is guaranteed.
If your order is required for a specific date, appointment, holiday, wedding or other important occasion, please allow additional time wherever possible.
If HairXtensions dispatches your parcel on a Friday, it may arrive on Saturday. However, Saturday delivery is not guaranteed with the Special Delivery upgrade offered on our website.
You should therefore not place an order on Friday expecting guaranteed Saturday delivery.
Find everything you need to know about delivery, ordering, returns and getting in touch with HairXtensions.
View our full delivery information, dispatch guidance and available UK delivery options.
Read our step-by-step guide to placing an order with HairXtensions.
Read our returns information, including the requirements that apply to returned products.
Unsure whether this delivery option is suitable for when you need your order? Contact our team.
Our dispatch deadline is 3pm, Monday to Friday, excluding Bank Holidays. Orders placed before the deadline can normally be dispatched the same working day when HairXtensions is open.
Orders placed after our 3pm dispatch deadline will be processed on the next applicable working day.
No. HairXtensions does not guarantee Saturday or Sunday delivery with this Special Delivery upgrade. Your parcel may arrive during the weekend, but weekend delivery should not be relied upon.
It may arrive on Saturday, but Saturday delivery is not guaranteed. Please do not order on the assumption that a Friday dispatch will definitely arrive the following day.
No. Sunday delivery is not guaranteed with the Special Delivery upgrade offered by HairXtensions.
No. Delivery during Bank Holidays is not guaranteed. Bank Holidays can affect both dispatch and delivery times, so please allow additional time.
A working-day delivery service is different from a next-calendar-day service. Weekends and Bank Holidays can affect when the next applicable delivery day falls, so weekend or Bank Holiday delivery should not be assumed.
Delivery times can vary for certain UK postcode areas. If your order is particularly time-sensitive, please check our Delivery Information before ordering.
No. Special Delivery is an optional delivery upgrade. The applicable delivery charges are shown during your order before payment.
If your order is required for a wedding, holiday, appointment or another important occasion, we recommend ordering with additional time to spare. Do not rely on non-guaranteed weekend or Bank Holiday delivery for a time-sensitive order.
Visit our Delivery Information page for further information about dispatch and our available delivery options.
If you are unsure whether Special Delivery is suitable for when you need your order, please contact HairXtensions before ordering.
Our dispatch deadline is 3pm, Monday to Friday, excluding Bank Holidays. This service is also not guaranteed to arrive during weekends or Bank Holidays. Please allow additional time if your order is required by a specific date.
