Hair Extension Colour Match Guarantee
Choosing the right shade is one of the most important parts of buying hair extensions. We want to make finding your closest colour match as simple as possible, which is why we offer several different ways to help you choose.
Whether you prefer to use our online colour chart, send us photographs, use one of our professional colour rings or send us a hair sample, our team is here to help you find the closest available shade.
Use Our Hair Extension Colour Chart
Our online Hair Extension Colour Chart is a great place to start and allows you to compare the different shades available across our hair extension ranges.
Please remember that colours can look slightly different depending on your phone, tablet or computer screen, as well as screen brightness and display settings. For this reason, an online colour chart should be used as a guide rather than an exact representation.
Send Us Photos for a Colour Match
Not sure which shade to choose? Send us clear photographs of your natural hair and our Colour Match Team will help identify the closest available match.
- Taking your photographs in natural daylight
- Avoiding filters or artificial lighting
- Showing the full length of your hair
- Sending two or three photographs from different angles
- Making sure your natural hair colour is clearly visible
We will compare your photographs against our available shades and recommend the colour we believe will give you the closest match.
Use a Remy Human Hair Colour Ring
For an even more accurate colour comparison, we recommend using one of our Remy Human Hair Colour Rings.
Our Remy Human Colour Ring contains 37 colour swatches, including 25 natural colours and 12 highlight shades, allowing you to place genuine human hair samples directly against your own hair.
This makes it particularly useful for professional hair extensionists, salons and customers who regularly purchase hair extensions. Your colour ring can be reused whenever you need to colour match a new client or future order.
Don't Need to Keep the Colour Ring?
You can also Loan a Remy Human Colour Ring for up to 30 days.
Purchase the colour ring, use it to find your shade and return it to us in its original packaging and in the same condition within 30 days of purchase to receive a refund of the product price, subject to the Colour Ring loan terms.
Send Us a Hair Sample
For the closest possible comparison, you can send us a small sample of your natural hair or an existing hair extension that you would like us to match.
Once received, our team will compare your sample against the shades available in our range and contact you with our closest recommendation.
- Name
- Address
- Email address
Send your sample to:
PO Box 557
Eastleigh
Hampshire
SO50 0GJ
What If My Colour Isn't an Exact Match?
Because natural human hair can contain different tones and shades, achieving an identical colour match is not always possible. In many cases, a slightly lighter or darker shade can still blend beautifully once fitted amongst your natural hair.
Our Colour Match service is designed to help you identify the closest available shade. Any colour recommendation we provide should therefore be treated as guidance rather than a guarantee of an identical match.
If you order a colour that isn't suitable, eligible unused products can be returned within 28 days, subject to our Returns Policy and the individual product's return conditions.
Still Unsure Which Colour to Choose?
We're happy to help. Before placing your order, send our Colour Match Team a few clear photographs of your hair and we'll help you narrow down the closest shade available from our range.
Get Help With Your Colour Match